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What Is W Concept?
W Concept is a trend-setting fashion retailer that offers a unique selection of men’s and women’s clothing, bags, and shoes. It also offers Korean beauty products.
Established in 2006, W Concept was initiated as a platform for emerging designers to showcase and sell their brands online, bypassing the constraints of traditional brick-and-mortar stores. Over the years, W Concept has cultivated strong relationships with these brands, leading to its status as the largest retailer offering direct access to these distinctive labels.
W Concept offers curated selections from over 1,000 global independent designers and over 2,000 brands. Among the standout brands available on the platform are Dunst For Women, MAISONMARAIS, MOHAN, AND YOU, NILBY P, and MARRON EDITION. Each of these brands brings its own unique aesthetic and design philosophy, contributing to the diverse and eclectic range of products available on W Concept.
Each season, W Concept introduces exclusive collaboration collections with talented designer brands through its in-house brand, FRONTROW.
In 2016, W Concept expanded its reach by launching its first U.S. e-commerce site. Today, it operates with headquarters in Seoul, Shanghai, and the Greater New York Area.
Pros
- Unique designs
- 2,000+ global independent designer brands
- 180,000+ items
- International shipping
Cons
- Customers are responsible for returning fee
- No Returns on Discounted Items
- Limited Customer Reviews compared to Korean website
Is W Concept Legit?
W Concept is indeed a legitimate online platform that offers a wide range of fashion and lifestyle products. Renowned for its curated selection of trendy clothing, accessories, and beauty items, W Concept has built a reputation for quality and authenticity.
With a commitment to showcasing emerging designers alongside established brands, they prioritize customer satisfaction, reliable shipping, and secure payment methods. Reviews and testimonials from numerous users further affirm W Concept's legitimacy, making it a trusted destination for fashion enthusiasts seeking authenticity and style.
What Payments Does W Concept Accept?
- American Express
- VISA
- MasterCard
- Discover
- PayPal
- Google pay
- Apple pay
- Alipay
- Amazon Pay
How Long Does W Concept Take to Ship?
W Concept offers free shipping for all orders that exceed $99.00. After an order is placed, the item is sent from the brand to the W Messenger Center where it undergoes quality checks. This process typically takes 1-2 business days. Once cleared, the package is then shipped out. For overseas items, the standard shipping duration is between 4 to 12 days.
W Concept is a global fashion brand with an impressive reach, offering international shipping to an extensive list of 45 countries. This includes the United States (except for Alaska Hawaii and Guam), Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, France, Finland, Germany, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Taiwan region, Thailand, UAE, United Kingdom, Vietnam.
Many customers have expressed satisfaction with W Concept's delivery service. One customer lauded the quick shipping and delivery, while another from Australia was particularly impressed by the free express shipping. They received their order in just three days.
What’s W Concept Return Policy?
W Concept's return policy stipulates that customers must request a return label within 14 days from the date their package arrives. To initiate a return, customers are required to create a Return Merchandise Authorization (RMA) on the website, after which they can print a return label. The item must then be shipped back within a 1-5 business day window. It's important to note that a return fee of $6.00 will be deducted from refund amount.
While the brand generally has a streamlined return policy, some customers have reported issues. Complaints have been raised about the lack of customer service, with some customers not receiving their refund even 15 days after their return was acknowledged. Additionally, the fact that refunds are not free could be problematic for some.
There are too many choices on the website, and they have quite a lot of products for sale, but as I was selecting, I found that there were very few customer reviews on the product detail pages, which bothered me because I am used to shopping Browse other buyers’ fitting experiences and suggestions beforehand.
Upon searching for buyer reviews, it was discovered that the Korean official website, which is their main site, has a larger product variety and more comprehensive customer reviews compared to the US official website.
For instance, this coat, despite having different model pictures, is essentially the same product. While the American website lacks user reviews for this coat, the Korean website boasts over a thousand reviews.
Here's how to read more reviews from the Korean website:
Take note of the brand and image of the product you're interested in and head over to the Korean official website: www.wconcept.co.kr.
Use the search bar located at the top right corner to input the brand name, and I’m searching Dunst.
- Browse through all the available products. Luckily, this hot seller is displayed on the first page.
Click on the comment section to view reviews. You can see that many customers have posted comments with pictures of trying on the coat.
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Best Brands on W Concept
Mardi Mercredi
Mardi Mercredi, a top-selling Korean designer brand, was established in 2018 by the dynamic husband and wife duo, Peace Hwamok Park and Valerie S Lee.
The brand is renowned for its iconic flower graphic, presented in a multitude of colors and materials, most notably in a vibrant green on a casual t-shirt. This unique design element has helped propel Mardi Mercredi to the pinnacle of the Korean fashion industry, where it remains a leading designer label.
Dunst for Women
Dunst is an innovative streetwear brand hailing from Korea, created by a team of dynamic young artists in their 20s and 30s.
The brand's name, 'Dunst', translates to 'immaterial', embodying their philosophy of transcending gender norms and prioritizing emotional design that resonates with today's culture and the millennial generation. Drawing inspiration from the authenticity of everyday life and the real street-scene, Dunst redefines streetwear with a classy twist.
The brand recently garnered attention by appointing Blackpink's Jisso Kimd as their brand ambassador.
Carlyn Bags
Carlyn is a renowned bag brand hailing from Korea, offering a varied assortment of accessories such as crossbody bags, backpacks, bucket bags, and wallets.
The brand is known for its vibrant color schemes and lightweight designs, which have garnered a significant following among the younger demographic.
AMOMENTO
AMOMENTO is a fashion brand established in 2016, operating out of Seoul. It offers a variety of clothing options for both men and women, along with shoes, bags, and accessories.
The brand's philosophy is rooted in the intrinsic value of the clothes themselves and the individuals who wear them. Rather than simply focusing on the fashion aspect, AMOMENTO emphasises the essence of the object and its essential value. The brand's key philosophy is to be understated yet effortlessly beautiful and timeless, a principle that is reflected in all of their pieces.
AMUSE Makeup
AMUSE is a Seoul-based K-beauty brand that is committed to creating beauty products that are not only clean and vegan but also environmentally friendly and sustainable.
The brand offers a diverse range of beauty products that are certified by EVE VEGAN in France, ensuring that they meet the highest standards of vegan and cruelty-free production. This commitment to clean, sustainable beauty makes AMUSE a standout in the K-beauty industry.
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W Concept Clothing Reviews
Classic Boucle Tweed Jacket ★★★★☆
I had to wait for about two months to finally get my hands on this chic jacket, it's a lont time but I must say, it was worth the wait. The jacket is extremely warm, owing to its 87% wool composition. It's pretty thick, you can wear in early winter.
I was particularly impressed by the quality of craftsmanship. It's evident that the jacket is very well made. The metal buttons add a touch of sophistication.
For reference, I am 5'5 and weigh 105lb. I opted for a size M as I prefer a more relaxed fit. The jacket fits perfectly, but I would personally recommend not wearing too many thick layers underneath. All in all, I am quite satisfied with my purchase and would recommend this jacket to others. - itstt
Dunst Heavy Wool Blazer ★★★★★
I was contemplating purchasing a gray winter jacket and naturally, I opted for Dunst! The fabric is robust which makes me believe it's suitable for even the coldest winter days. I was torn between sizes XS and S, but as I prefer a looser fit, I went for S. However, since it's a unisex jacket, it turned out slightly larger than expected. If you're seeking a snug fit, I would recommend going for the XS size. It should fit you just right! :)
Thermolite Oversized Quilting Jacket ★★★★★
I absolutely adore this jacket! It's just perfect for the spring season. The material is not too thick, which makes it ideal for the mild weather. However, I did find that it runs a bit large. I would recommend ordering one size down from your regular size. Overall, I'm very satisfied with this purchase! -Nam
Mardi Mercredi Flower Sweatshirt ★★★★★
Initially, I thought the size was too small and the sleeves were overly long. However, upon trying it on, I noticed that it was a cropped style with slightly long sleeves, making it suitable to be paired with high-waisted bottoms. The material is far thinner than it appears, making it ideal for late autumn or early winter wear.
Mohan Tof Cashmere Double Handmade Coat ★★★★★
The coat has a soft texture and a great finish. I typically opt for a medium size in outerwear. This coat offers a loose fit, which makes it feel slightly oversized. However, it pairs nicely with boots. I am eager to wear it as it seems to promise a luxurious vibe.
Anedit Trench Coat ★★★★★
I was hooked on the Haftwrench and I ordered it after a storm search. I was concerned that the wrinkle-free cotton may be a bit loose, but I was pleasantly surprised to find a coat that I liked which wasn't overly large. The quality was exactly what I expected and the fit was perfect, thanks to the supportive fabric. I am particularly fond of the semi-A-line and corduroy sleeves. I hope it lasts a long time. For reference, my height is 160 cm, I weigh 48 kg, and I typically wear a size S.
W Concept Shoes Reviews
Black knee-high boots ★★★★☆
I've made two purchases from W Concept, each time opting for the same pair of knee-high boots in different shades: beige and black. W Concept impresses with its broad selection catering to diverse fashion senses, not to mention the high-caliber merchandise. Both pairs of boots I received boast exceptional quality, flaunting distinctive and attractive designs. W Concept operates on a model akin to that of YesStyle and ASOS, serving as an online marketplace for a variety of brands. A notable distinction, however, is W Concept's commitment to promoting sustainable, ethical fashion by spotlighting smaller independent labels, thereby offering them visibility and providing consumers with a convenient shopping experience.
However, the pricing can be quite steep, with items often falling between the $200 to $500 mark. I snagged my boots for $100 during a sale, but the no-return policy on discounted items did add a layer of anxiety to my purchase. Fortunately, the boots were a perfect fit, but had they not been, I would've been left with the options of keeping an ill-fitting pair or attempting to sell them. While it appears that most products are returnable, those bought on sale might not be, presenting a potentially costly gamble.
In terms of fashion, the offerings tend to skew towards a more mature aesthetic. The site features an abundance of Korean brands along with a selection of European designers. My boots were shipped from South Korea, and it took roughly a week and a half for delivery. This suggests that shipping times can vary based on the origin of the item. Nonetheless, for those who are patient and willing to invest, W Concept is a treasure trove where you can discover pieces that are likely to become long-term staples in your wardrobe. - Jemi
W Concept Bags Reviews
Marge Sherwood Fall IT bag ★★★★☆
I'm absolutely smitten with this bag! I've always been an admirer of Marge Sherwood's work. The design is captivating, and I appreciate the wide array of colors available. I selected the black version and it complements everything! The leather is supple, and the strap can be adjusted to wear on my shoulder or across my body. - CL
Carlyn Cozy Shoulder Bag ★★★★★
This product is lightweight and versatile, pairing well with any outfit. I was so pleased with it that I purchased additional ones in black. It's so light that it feels like you're wearing nothing at all, adding to my satisfaction. The ivory color is perfect for summer, spring, and fall, making it highly useful. The small storage detail at the bottom is a feature I particularly enjoy. It has already become a staple in my daily routine, whether for work or travel.
